We reproduce hereunder the contents of Circular dated 11.05.2009 issued by Com. K.Vijhayan, General Secretary, AIUCBEF, on the above subject for information of our Members.

“Balance Sheet of the Bank for the financial year ended 31.3.2009 was published by the Bank on 8th May. Consequent to this Zonal Head conference is convened and the management invited the General Secretaries of the Apex unions to attend the inaugural session of the Zonal Heads Conference along which the Apex level Performance Review Committee was also held on 10.05.2009. We give under the Highlights of the meeting for the information of our members.

Inaugurating the Conference, the Chairman and Managing Director placed the details on the Bank’s Performance. While he expressed his happiness and satisfaction over the gratifying performance of the Bank he also laid emphasis over the need for covering lot of grounds particularly in the key areas like augmenting the Low cost deposits, Control on NPAs and enhancement in the quality of Customer service. He also placed the details about the Corporate Plan for the current Financial Year and hoped that with the support and co-operation of the entire work force Bank would scale newer heights. He complemented the pro-active role of the Trade Unions and the entire work force.

Both the Executive Directors while endorsing the view points of the CMD have urged upon the Zonal Heads and the work force to focus on the development that would also improve the Profitability substantially. They listed out various areas of concerns and sought the indulgence of the Zonal Heads to pay increased attention to address those concerns.

There after a power point presentation was made on the High lights of the Bank’s performance and the Corporate Goals for the current financial year.

The General Secretaries were then called upon to give their response. As the first speaker the undersigned spoke at length on the under mentioned points.

It is time that we need to create awareness among the workforce as to how the other Banks of equal size and some among them having less business could make profit substantially higher than Uco Bank so as to create a competitive spirit that will go a long way to make our Bank comparable with the peer group banks.

Bank should consider organizing campaign on Mobilisation of low cost deposits leaving the action plan to the Zones as the Zones can organise it keeping inview the seasonal advantages. In other words there need not be a common All India Campaign which so far proved to be a ritualistic one. Such a campaign should be organised to serve the purpose.

In regard to the branches which are not up to the expectations – said to be more than 50% of the total number of branches - Zonal Heads should work out action plan for making them performing one by involving all the staff of the concerned branches.

In regard to Customer Service Management should identify the reasons and factors that are contributing to some customer complaints so as to ensure that branches are given needed support to avoid such complaints.

The General Secretaries of the other unions too spoke focusing on the above matters conveying their view points.
The Chairman and Managing Director in his concluding remarks assured that all the matters dealt by the unions shall be taken into account while deliberations in the rest part of the Zonal Heads conference.

Bank’s Performance during FY 2008-09